Account Manager

Job Description

Clipboard Health is seeking an Account Manager to ensure the success of partnerships with healthcare facilities. This role involves being a resource for facilities, liaising with corporate contacts, and monitoring business metrics. The Account Manager will build relationships with providers and healthcare executives, educate stakeholders on product workflows, and gather feedback for product development. Responsibilities include managing a book of business, resolving issues, and keeping customers informed on invoices. The ideal candidate will demonstrate extreme ownership, curiosity, and scrappiness, thriving in a fast-paced environment.Responsibilities:

• Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices
• Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships
• Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows
• Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering
• Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers

Requirements:

• Relationship management experience not required but strongly preferred
• Ability to travel 10-20% of the time to local healthcare facilities in your area (Travel and lodging expenses will be covered)
• Excellent verbal and written communication skills
• Willingness to try / lack of fear
• Bachelor's Degree

Clipboard Health offers:

• Competitive pay
• Unlimited PTO
• Fully Remote