Account Director

Job Description

MERGE is seeking an Account Director to lead the client services team and forge lasting relationships between clients and the agency. The Account Director will be a problem solver, working across various channels and driving results. They will collaborate with a team, use their industry expertise, and implement ideas in a fast-paced environment.Role involves:

• Assimilating business, customer, and marketplace insights.
• Balancing agency and client expectations.
• Maintaining communication with client teams.
• Educating clients with strategy and ideas.
• Building relationships with clients.
• Signing off on internal agency materials.
• Growing business by identifying needs and implementing solutions.
• Partnering with internal teams for strategic solutions.
• Managing and mentoring the account team.

Requirements:

• Bachelor’s degree or equivalent experience.
• 8-10 years of account management experience.
• Life Sciences/Pharma experience.
• Strategic ideation and financial management skills.
• Superior communication and presentation skills.
• Leadership and collaboration skills.
• Client management skills.
• Commitment to detail and problem-solving ability.
• Managerial experience.

MERGE offers:

• Medical, Dental, Vision, Life Insurance.
• 401K.
• Lifestyle Spending Account.
• Employer Paid Life & Disability Insurance.
• Flexible Time off & Holidays.