Talent Community - Competitive Support Representative

Hudl is seeking a Talent Community - Competitive Support Representative. This role is based in Lincoln, Nebraska, and requires 3 days in the office.

The Support Representative will work directly with users, answering questions via phone, email, and online chats. The department works as a team, delivering support experiences for coaches, directors, analysts, athletes, and fans.

Responsibilities:

• Answering calls and emails ranging from how-to questions to technical troubleshooting.
• Helping teams and athletes understand how to use Hudl effectively.
• Empathizing with users and responding with creative solutions.

Requirements:

• Must live near Lincoln, Nebraska, or be willing to relocate.

Hudl offers:

• Flexible vacation time, company-wide holidays and timeout days.
• Remote work options.
• Professional development resources and opportunities.
• Investment in offices and tech stack.
• Employee Assistance Program, employee resource groups and fitness partner Peerfit.
• Medical insurance, including vision, dental, fertility healthcare and family forming benefits.
• 401(K) matching up to 4% of employee contribution.