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Job Description
Club Monaco is seeking a Key Holder for their Santa Clara, CA location. This role is ideal for someone with 1-2 years of retail experience who is passionate about customer service and contributing to the financial growth of the company. The Key Holder will support the management team in various responsibilities, ensuring the store meets operational and visual standards.
Responsibilities:
- Protect the customer experience and help achieve clienteling and data capture goals.
- Provide a friendly and welcoming environment and maintain a professional appearance.
- Maximize personal sales and assist in conflict resolution with client issues.
- Support the management team with training new associates.
- Supervise the sales floor and develop sales associates as necessary.
- Responsible for all opening/closing procedures of the store.
- Assist with inventory preparations and participate in the actual inventory.
- Actively participate in all merchandising activities.
Requirements:
- Must have a minimum of 1-2 years of retail experience.
- Excellent interpersonal skills supporting a team environment.
- Strong English communication skills (verbal and written); multilingual is a plus.
- Excellent time management and project skills.
- Strong planning and organizational skills with attention to detail.
- Ability to recognize and react to changing work demands.
- Goal-oriented with the ability to stay focused on creating winning results.
- Dedicated to high levels of Customer Service and Sales Productivity.
Club Monaco offers:
- Hourly compensation of $23.
