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Job Description
Valon is seeking an Escrow Management Specialist to join their team in Jacksonville, Florida. Valon's mission is to empower every homeowner by creating a world where home ownership comes with ease, security, and financial know-how. The Escrow team manages all aspects of homeowner escrow obligations, including Tax, PMI, Property Insurance, and accurate Escrow Analysis.
The Escrow Management Specialist will execute and solve day-to-day operational problems, review annual analysis for anomalies, research tax and insurance activity, handle escalated loan-level issues, process escrow refund requests, monitor property insurance coverage gaps and delinquent taxes, and ensure compliance with guidelines.
Responsibilities:
- Execute and solve day-to-day operational problems
- Review annual analysis for anomalies
- Research tax and insurance activity
- Handle escalated loan-level issues
- Process escrow refund requests
- Monitor property insurance coverage gaps and delinquent taxes
Ideal Background:
- Bachelor’s degree preferred
- 1-2 years of experience at a mortgage servicing company or within an escrow function
- Freddie Mac, Fannie Mae, and Ginnie Mae servicing experience preferred
Minimum Qualifications:
- Excellent critical thinking and logical reasoning abilities
- High school diploma or equivalent
- Experience working with cross-functional teams
- Strong verbal and written communication skills
- Ability to work independently and in a team environment
What Valon offers:
- Competitive salary
- 401(k) plan with a 4% annual match
- 17 days of paid time off, additional paid sick days, and 11 paid company holidays
- Comprehensive, low-cost medical, dental, & vision benefits
Valon
Valon is a technology-driven company focused on transforming the homeownership experience. By leveraging technology, Valon aims to provide homeowners with ease, security, and financial expertise throughout their journey. The company operates in the mortgage servicing industry, managing loan onboarding and off-boarding while ensuring compliance and stakeholder satisfaction. Valon collaborates with diverse stakeholders, including lenders and third-party service providers, to streamline processes and enhance the overall homeownership experience through client support and innovative solutions.
All Jobs at Valon (37)