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ServiceNow Platform Engineer

ServiceNow Platform Engineer for Signify Health in Galway, Ireland.
Signify Health Ireland
Remote
Hybrid
On-Site
Ireland
Undisclosed salary
Job Description
Signify Health is seeking a ServiceNow Platform Engineer to be the cornerstone of their ServiceNow implementation. The candidate will be responsible for developing and administering the ServiceNow instance, ensuring optimal performance and alignment with business needs. The role requires a proactive individual with excellent problem-solving skills, eager to contribute to all aspects of the ServiceNow journey.

Responsibilities:
  • Serve as the primary technical resource for the ServiceNow platform.
  • Implement and configure ServiceNow modules based on business requirements.
  • Develop and maintain ServiceNow applications, workflows, business rules, client scripts, UI policies, and other configurations as needed.
  • Perform system administration tasks including user and group management, security configuration, data management, and instance monitoring.
  • Collaborate with stakeholders across IT and other departments to gather requirements and translate them into effective ServiceNow solutions.
  • Participate in the planning and execution of ServiceNow upgrades and enhancements.
  • Develop and maintain platform documentation, including configuration guides and process workflows.
  • Troubleshoot and resolve ServiceNow issues, providing timely and effective support to end-users.
  • Stay current with ServiceNow best practices, new features, and functionality to continuously improve the platform.
  • Contribute to the overall governance and maintenance of the ServiceNow platform.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Developer.
  • Demonstrated experience in ServiceNow administration tasks.
  • Solid understanding of ITIL principles.
  • Experience implementing and configuring core ServiceNow modules.
  • Proficiency in JavaScript, HTML, CSS, and other web technologies relevant to ServiceNow development.
  • Excellent analytical and problem-solving skills with meticulous attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.
  • A proactive and self-motivated approach with a willingness to take ownership of the ServiceNow platform.

Signify Health offers:
  • Flexible work arrangements.
  • Opportunity to divide time between the Galway office and home office for individuals who live and work in the Republic of Ireland.
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Signify Health Ireland

Signify Health Ireland, an R&D technology center based in Galway, is dedicated to transforming healthcare by leveraging technology to improve care delivery and patient outcomes. With a focus on value-based care, the company develops a unified technology platform that treats patients in lower-cost settings and aligns provider payments with patient results. Signify Health Ireland aims to establish the home as a central hub for healthcare, utilizing data, technology, and skilled professionals to create a more connected and effective care experience. They champion an inclusive culture that fosters innovation and provides opportunities for growth.

All Jobs at Signify Health Ireland (5)