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ServiceNow Platform Engineer

ServiceNow Platform Engineer for development and administration in Galway.
Signify Health Ireland
Remote
Hybrid
On-Site
Ireland
Undisclosed salary
Job Description
Signify Health Ireland, a green field R&D technology center based in Galway, is seeking a highly motivated ServiceNow Platform Engineer. This individual will be the cornerstone of Signify Health's ServiceNow implementation, responsible for both development and administration of the ServiceNow instance. The ideal candidate will prioritize leveraging out-of-the-box ServiceNow functionality, with custom development considered only when absolutely necessary.

Responsibilities:
  • Serve as the primary technical resource for the ServiceNow platform.
  • Implement and configure ServiceNow modules based on business requirements.
  • Develop and maintain ServiceNow applications, workflows, business rules, client scripts, and UI policies.
  • Perform system administration tasks including user and group management, security configuration, and data management.
  • Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow solutions.
  • Participate in the planning and execution of ServiceNow upgrades and enhancements.
  • Develop and maintain platform documentation.
  • Troubleshoot and resolve ServiceNow issues, providing timely and effective support to end-users.
  • Stay current with ServiceNow best practices and new features.
  • Contribute to the overall governance and maintenance of the ServiceNow platform.

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Developer.
  • Strong understanding of the ServiceNow platform architecture and development best practices.
  • Demonstrated experience in ServiceNow administration tasks.
  • Solid understanding of ITIL principles.
  • Experience implementing and configuring core ServiceNow modules.
  • Proficiency in JavaScript, HTML, CSS, and other web technologies relevant to ServiceNow development.
  • Excellent analytical and problem-solving skills with meticulous attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities in a dynamic environment.
  • A proactive and self-motivated approach.
  • ServiceNow certifications are highly desirable.

Signify Health offers:
  • Flexible work arrangements with the opportunity to divide time between the Galway office and home office.
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Signify Health Ireland

Signify Health Ireland, an R&D technology center based in Galway, is dedicated to transforming healthcare by leveraging technology to improve care delivery and patient outcomes. With a focus on value-based care, the company develops a unified technology platform that treats patients in lower-cost settings and aligns provider payments with patient results. Signify Health Ireland aims to establish the home as a central hub for healthcare, utilizing data, technology, and skilled professionals to create a more connected and effective care experience. They champion an inclusive culture that fosters innovation and provides opportunities for growth.

All Jobs at Signify Health Ireland (5)