ICQA Associate

ShipBob is seeking an ICQA Associate to monitor inventory activities at its fulfillment center in Moreno Valley, CA. This role is crucial for maintaining sustainable growth and scalability from an operations perspective, ensuring a great experience for ShipBob's clients.

What this role involves:

• Investigating inventory discrepancies reported by the Operations team.
• Performing physical inventory cycle counts and reconcile inventory variances.
• Communicating updates and relay important operational information about clients directly to ICQA Lead.
• Resolving merchant facing requests around inventory related issues.
• Ensuring inventory variances are researched and resolved in a timely manner.
• Ensuring timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies.
• Complying with all food safety and compliance policies and regulations.

Requirements:

• Ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Effective written and verbal communication skills; displays reading comprehension skills.
• Ability to multitask and handle multiple issues at the same time without stress.
• Attention to detail.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments for support as needed.

What ShipBob offers:

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off