Keyholder - Irvine Spectrum

Job Description

Warby Parker is seeking a self-motivated Sales Supervisor (Keyholder) to deliver outstanding customer experiences at their Irvine Spectrum location. This full-time role involves direct customer interaction, sharing the company's story, and contributing to process improvement initiatives.Warby Parker is an equal opportunity employer that was founded with a mission: to inspire and impact the world with vision, purpose, and style. They believe in vision for all, which is why for every pair of glasses or sunglasses they sell, a pair of glasses is distributed to someone in need through their Buy a Pair, Give a Pair program.What this role involves:

• Communicating Warby Parker's values and brand philosophy to customers
• Promoting an efficient, inclusive, and service-minded retail environment
• Demonstrating exceptional product knowledge and offer thoughtful, honest style advice
• Leading the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Opening and closing the store
• Helping foster an inclusive culture by treating customers and colleagues with respect

Requirements:

• Professional retail experience at a customer-focused company, plus 6+ months in a management position
• Exceptional interpersonal and communication skills
• Ability to remain calm under pressure and adapt quickly
• Entrepreneurial spirit and eagerness to learn
• Team player mentality with a passion for helping customers and teammates
• Proactive problem-solving skills
• Positive and fun energy in the workplace

What Warby Parker offers:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off and paid holidays
• Retirement savings plan with a company match
• Parental leave
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement