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Nubank, a leading digital banking platform in Latin America, is seeking an AML Ops Supervisor to join their Regulatory Solutions Chapter in Mexico. This role is crucial for ensuring sustainable growth by supporting AML Ops, KYC, and EDD regulatory demands. The AML Ops Supervisor will be responsible for overseeing the resolution of AML alerts, contributing to the preparation of escalated alerts for the AML Forum, and ensuring compliance with regulations to protect Nubank against financial crimes. They will collaborate with cross-functional teams, monitor metrics, and implement improvements to enhance customer experience and operational efficiency.
Responsibilities:
- Support operational queues and dimensioning of time and routines.
- Manage and support the growth of the operational team in charge of AML Operations processes.
- Coordinate the preparation of investigation files for the AML Forum.
- Create sophisticated reporting for money-laundering or terrorism financing activity to relevant authorities.
- Perform quality reviews, evaluate process deficiencies, and recommend corrective actions.
- Provide advice on sanctions and other screening processes such as KYC and EDD.
- Build models to evaluate the efficiency of operational routines.
- Monitor metrics and KPIs and facilitate communication across teams.
- Provide guidance and support to direct reports on technical needs and daily routines.
Requirements:
- Detail-oriented with strong organizational skills.
- At least one year of experience in managing and supporting operational teams.
- Proactive and autonomous with an interest in creating and improving processes.
- Excellent communication skills in Spanish and/or English.
- Understanding of regulatory activities and compliance.
Nubank offers:
- Health and life insurance
- Food card
- 17 days of paid vacation with 25% vacation bonus
- Holiday Bonus of 30 days of pay per year
- Mental health and wellness assistance program
- Language learning program
- Extended maternity and paternity leaves
- Equity at Nubank
Nubank
Nubank is a financial institution focused on providing the best experience to its clients while ensuring compliance with regulatory demands, particularly in Anti-Money Laundering (AML) operations. It actively identifies and addresses suspicious activities to protect against financial crimes and contribute to a more ethical society. Nubank collaborates with various departments to minimize risks and enhance reporting capabilities, adhering to AML/FT laws and industry standards. The company emphasizes data quality, due diligence, and continuous improvement of processes to maintain regulatory compliance and support sustainable growth in Brazil and Mexico.