Contact Centre Consultant - Sydney Weployee Community at Weploy

Weploy is seeking a Contact Centre Consultant to join its Sydney Weployee Community. Weploy simplifies the job search by instantly matching talented candidates with job opportunities across Australia. This role offers access to upcoming contact center roles, competitive pay, and career growth with leading Australian brands.

Role Involves:

• Handling customer inquiries via calls, emails, and chats (50-60 per day).
• Achieving key performance metrics related to handling time, quality, and customer satisfaction.
• Participating in full training to ensure confidence and proficiency.
• Collaborating within a supportive and dynamic team.

Requirements:

• Full-time availability from Monday to Friday. Visa holders must be eligible for full-time work.
• 6-12 months of recent call center or high-volume phone-based experience.
• A customer-centric mindset focused on delivering exceptional customer experiences.
• Resilience and a can-do attitude to thrive in a fast-paced setting.
• Exceptional communication skills, both written and verbal.
• Professional references from previous employers.

Weploy offers:

• Great pay – above award $34.48 per hour + super
• Career growth with leading Australian brands.