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Maintenance Services Manager at AirTrunk

Maintenance Services Manager role in Hong Kong data center.
On-Site
Hong Kong
Undisclosed salary
AirTrunk is seeking a Maintenance Services Manager to join their team in Hong Kong. The ideal candidate will support the Senior Technical Services Manager in all aspects of data centre operations, ensuring 100% uptime and compliance with customer SLAs. This role involves working within a multi-disciplinary team to plan, manage, and supervise maintenance activities on a nominated site.
  • Leadership of the team of technicians of the site
  • Efficiently managing resources, including technical and non-technical aspects
  • Supervising on-site team members to ensure optimal performance
  • Setting performance goals and providing coaching and development
  • Handling and resolving complex technical issues and incidents
  • Ensuring alignment to operating procedures and regulatory requirements
  • Preparing and maintaining asset maintenance plans
  • Managing planned maintenance and repairs
  • Coordinating change requests in accordance with customer policies
  • Conducting property inspections
  • Participating in the 'on call' incident response roster
Requirements:
  • 5+ years of mechanical and electrical experience in data centres, facilities, or related fields
  • Ability to establish and review Method of Procedure documents, incident reports, and O&M manuals
  • Experience running 3rd party service providers and negotiating quotes
  • Familiarity with Customer Portals, BMS, and Computerized Maintenance Management Systems
  • Excellent communication skills in English and Mandarin
  • Flexibility and motivation for change
  • Effective customer management skills
The role offers:
  • Opportunity to work at Asia Pacific & Japan’s (APJ) largest data centre company
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AirTrunk

AirTrunk is a technology company focused on scaling and sustaining the growth of the Asia Pacific & Japan's digital future. It develops and operates hyperscale data centers across the APJ region, meeting the needs of transformational companies. With backing from investors like Blackstone, AirTrunk emphasizes sustainable practices and aims to redefine data center solutions. The company fosters a culture of innovation, collaboration, and problem-solving, supporting employee growth and development within a fast-paced, dynamic environment.