Crypto Fraud Investigation Specialist at Bitpanda

Bitpanda is seeking a Crypto Fraud Investigation Specialist to monitor and investigate online transactions for fraud, scam, and money laundering patterns. The specialist will proactively spot unusual activities and drive creative resolution and prevention techniques.

Responsibilities:

• Investigate banking, credit card, and crypto transactions to detect and analyze suspicious behavior.
• Take ownership of Fraud/Scam investigations for online transactions that require further checks.
• Provide input and feedback toward system and process improvements.
• Grant operational internal & external support while meeting established SLAs.
• Create ad hoc reports describing the latest fraud groups/scenarios using various tools and systems.

Requirements:

• Passionate about fraud prevention, proactive intervention methods, and hungry to make an impact.
• Relevant experience in fraud prevention in a cryptocurrency/Fintech company.
• Thrive in an ever-changing environment.
• Flexible to work various shift patterns (e.g. 7am to 3pm and 3pm till midnight) as well weekend shifts.
• Proficiency in Chainalysis; knowledge of SQL would be a plus.

Benefits:

• Hybrid-working model with 60-Work From Anywhere days
• Competitive total compensation package including participation in our stock option plan
• Market-leading benefits programs and policies shaped by our flexibility-first philosophy
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag
• Opportunity to learn and grow as part of Bitpanda’s journey.