Account Executive, Hong Kong

Job Description

• Understanding Figment’s business and qualifying potential opportunities.
• Driving business growth in Hong Kong and the APAC region.
• Contributing to achieving and exceeding sales targets.
• Assisting with relationship management and providing customer support.
• Building and improving sales collateral.
• Assisting with inbound customer requests and resolving customer queries.
• Driving customer satisfaction practices and identifying upsell opportunities.
• Advocating for customer needs within the organization.
• Working with Customer Success to keep customers informed about product updates.
• Assisting with competitor analysis in the region.
• Helping attend and coordinate events throughout the APAC region.
• Partnering closely with team members in APAC, EMEA, and North America.

• 5+ years of relevant experience.
• Based in Hong Kong.
• Experience selling into marketplaces, exchanges, and/or traditional financial institutions.
• Past success of working with monthly, quarterly, and annual sales targets.
• Demonstrated success meeting/exceeding quarterly and annual new business sales targets.
• Proven track record of filling the sales funnel with qualified leads.
• Experience using CRM tools to track leads and new opportunities.
• Keen interest in crypto/blockchain with a familiarity of staking.
• Self-starter who is excited at the prospect of growing a business in a fast-developing sector.
• Pragmatic and solutions-oriented.
• Results-oriented individual with a high EQ.
• Track record of customer advocacy.

• Competitive benefits.
• Personal career development.
• A culture of honesty, professionalism, and risk-taking.