Account Director, Experience Design & Service / アカウントディレクター（エクスペリエンスデザイン＆サービス）

Job Description

VML & Ogilvy Japan GK is seeking an Account Director, Experience Design & Service to lead and grow their Experience Design and Service practice. The ideal candidate will be a strategic thinker responsible for overseeing a portfolio of clients, leading project teams, and ensuring the successful execution of experience design and service strategies.

This role involves:

• Developing and maintaining strong relationships with key client stakeholders.
• Understanding client business objectives and translating them into effective strategies.
• Leading and managing project teams to deliver projects on time and within budget.
• Developing and presenting proposals to clients.
• Identifying and developing new business opportunities.
• Collaborating with internal teams to ensure seamless project execution.
• Monitoring project performance and identifying areas for improvement.
• Staying up-to-date on industry trends and best practices.

Requirements:

• 5+ years of experience in account management or a related field, with a focus on experience design and/or service design.
• Proven track record of successfully managing client relationships and driving business growth.
• Deep understanding of experience design principles and methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Experience working with cross-functional teams.
• Bachelor's degree in a related field.

The role offers:

• Flextime.
• Hybrid work style.
• Various types of social insurance.
• Defined contribution pension plan.
• Various training opportunities.