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Dialpad is seeking an Applied Scientist to join its NLP team. The Applied Scientist will work on DialpadGPT and other LLMs, extending NLP functionality to multiple languages. The role involves all stages of model development, from conceptualization to deployment. The Applied Scientist will collaborate with cross-functional teams to build applications.

Responsibilities:

  • Develop, implement, and refine state-of-the-art NLP and Machine Learning algorithms for Dialpad's products.
  • Evaluate and monitor model performances and address issues.
  • Collaborate with engineering, product, and design teams to deploy and scale models.
  • Contribute to the development of DialpadGPT.
  • Submit papers to academic conferences and journals.

Requirements:

  • Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields.
  • Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies.
  • Understanding of current LLM model architectures and techniques for tuning and optimizing LLMs.
  • Strong problem solving and analytical abilities.
  • Excellent communication and collaboration skills.
  • Familiarity with version control tools like Git.

Dialpad Offers:

  • Flexible time off.
  • Medical, dental, and vision plans.
  • Monthly stipend for cell phone and home internet.
  • Reimbursement for gym membership costs.
  • Reimbursement for professional development expenses.
  • Competitive salaries.
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Dialpad

Dialpad is an AI-powered customer communications platform delivering AI-enhanced solutions. Businesses leverage Dialpad's AI capabilities to enhance customer experiences. The company is backed by investors like Andreessen Horowitz and Google Ventures. Dialpad offers a range of features, including voice, video, and messaging. The company caters to enterprise clients, including Randstad, Netflix, and T-Mobile. Dialpad's focus is on creating human-first experiences and supporting businesses in their communication and customer service needs.