Client Account Executive, Commercial

Job Description

Dialpad is seeking a Client Account Executive to manage and grow a portfolio of existing customers. The Client Account Executive will serve as a consultant, demonstrating the value of Dialpad's product suite and executing a sales strategy to meet revenue goals. This role involves customer relationship management and ensuring customer satisfaction.

Responsibilities:

• Own the sales process from start to finish for a portfolio of customers.
• Create account plans to achieve quarterly goals.
• Cultivate relationships with customers to understand their strategy and expansion plans.
• Work leads and generate pipeline.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor.
• Identify customers for the Customer Advisory Board and Executive Sponsor Program.
• Advocate for the customer within Dialpad.

Requirements:

• 1-3 years of sales experience.
• Proven success in meeting revenue targets.
• Ability to communicate and influence stakeholders.
• Experience providing forecasts to sales leadership.
• Excellent time management and organizational skills.
• Willingness to travel to customer locations or events.
• SaaS sales background preferred; bonus for UCaaS/CCaaS.
• Experience with CRM software (e.g., Salesforce) and GSuite tools.
• Curiosity, closing mindset, strategic thinking, and high energy.

What Dialpad Offers:

• Competitive benefits and perks.
• Robust training program.
• Inclusive and collaborative office environment.
• Opportunity to contribute to a successful and growing company.