Manager, Account Management

Job Description

Adyen is seeking a highly motivated and experienced leader for the role of Manager, Account Management, based in San Francisco. The company, a financial technology platform that provides payments, data, and financial products, is looking for someone to build, mentor, and coach a team of account managers. This team is responsible for growing strategic merchant relationships and payments revenue.

The ideal candidate will be comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. This role is critical to the continued success of Adyen's US operations, helping to iterate the culture and build an amazing team environment.

What this role involves:

• Motivating team members and encouraging creativity while understanding training needs.
• Providing coaching in areas including strategic account planning, contract negotiations, product roadmap discussions, and executive engagement.
• Serving as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of merchants.
• Setting clear individual and team goals focused on revenue growth.
• Reporting on performance and metrics at an executive level.
• Creating an inspiring and collaborative team environment with an open communication/feedback culture.
• Recruiting new team members in line with the Adyen culture and required skills.

Requirements:

• 5+ years of experience in managing teams and building executive-level enterprise relationships.
• 7+ years of experience in account management, business development, consulting, or a related field.
• 3+ years of experience in enterprise payments, financial services, or experience from the merchant side is a plus.
• Bachelor's degree.
• Full professional proficiency in English.
• An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
• An excellent communicator and team player with strong management skills and technical aptitude

What Adyen offers:

• A full-time position based out of the San Francisco office.
• Opportunities to work in an office-first collaborative environment.
• Some domestic and international travel may be required.