Clash
of Jobs
This feature is not ready yet
Sign up for the newsletter to get notified when it's available
Browse All Jobs
OfferUp is seeking a Senior Operations Engineer to join their Network Operations Center (NOC) night team. This role is crucial for maintaining the operational health of complex cloud infrastructure systems. The engineer will leverage advanced monitoring tools such as AWS Cloudwatch, Datadog, and Cloudflare to ensure reliability and performance.Responsibilities:
- Provide first response and act as reference for the team for the monitoring, troubleshooting, and resolution of complex incidents within the cloud infrastructure, working closely to other Engineering teams
- Develop and implement best practices for monitoring, response and fulfillment of our Incident, Change and Service Request queues
- Analyze system logs and performance metrics to identify issues and improve overall system reliability
- Collaborate with engineering teams to optimize and introduce new monitoring solutions; coordinate incident response when service impacts occur and support the Post-Mortem efforts to prevent recurrence
- Maintain a solid understanding of cloud infrastructure and services, enhancing your technical skills over time
- At least 5 years' success with highly-scaled internet/ mobile application environments, including 3 years working in a Security Operations Center (SOC) or Network Operations Center (NOC)
- Knowledge in Incident and Problem Management, ITSM tools (like Jira, Zendesk, Confluence)
- UNIX/Linux and Cloud System administration experience
- Expert-level proficiency in industry leading tools for infrastructure and application monitoring (like AWS Cloudwatch, Datadog, Splunk, CloudFlare)
- Strong communication skills with the ability to convey complex technical issues to both technical and non-technical stakeholders (English is required)
- Bachelors in Information Systems, or equivalent experience
- AWS CCP Certification required
- ITIL Foundation is a plus
- Excellent communication skills both written and spoken (fluency in English required)
- Excellent high speed connectivity from home
- Opportunity to work with advanced monitoring tools like AWS Cloudwatch and Datadog
OfferUp
OfferUp is a leading mobile marketplace app dedicated to creating a simple and trusted platform for local buying and selling. Connecting millions of users across the U.S., OfferUp facilitates the discovery of deals, secondhand goods, jobs, services, and rentals within local communities. Available on iOS and Android, OfferUp ranks among the top shopping apps and partners with law enforcement to build trust. Founded in 2011 and based in Bellevue, WA, OfferUp empowers individuals to connect and thrive locally.