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AXS Japan GK, a subsidiary of AEG, is seeking an Account Manager to join their team in Tokyo. The Account Manager will manage a portfolio of clients, ensuring the successful delivery of AXS solutions, and providing exceptional service and support. They will also act as a key market expert, proactively researching and communicating with clients to strengthen relationships, anticipate needs, and serve as their go-to resource.
Role Involves:
- Managing a portfolio of assigned clients
- Ensuring timely and successful delivery of AXS solutions
- Providing front-line service and support
- Acting as a key market expert for AXS
- Managing brand activation with clients
- Understanding and reporting client health statistics
Requirements:
- 3+ years of account management experience in ticketing or live entertainment
- Expertise in Microsoft Office
- JLPT N1 level of proficiency
- Proven ability to master new software
- Excellent written and verbal communication skills
- Ability to handle multiple priorities
- Experience in delivering client-focused solutions
AXS Offers:
- Being a vital part of a rapidly growing ticketing team
- Opportunity to develop best practice processes
- Supporting and sharing knowledge with global team
AXS
AXS, a subsidiary of AEG, is a premier ticketing platform connecting fans with live entertainment. Since 2011, AXS has revolutionized the industry by providing innovative solutions for event discovery and seamless ticket purchasing. Serving over 500 partners globally, including iconic venues and sports teams, AXS employs over 500 professionals across multiple international locations. The company is dedicated to enhancing fan experiences and delivering groundbreaking products and services. With a focus on innovation and a passion for live events, AXS continues to shape the future of the ticketing industry.