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Solar Field Service Technician - Fort Meyers, FL

Solar Field Service Technician for troubleshooting and repairing solar systems.
Palmetto Clean Technology
On-Site
United States
Undisclosed salary
Job Description

Palmetto is seeking a Solar Field Service Technician to ensure customer satisfaction through swift and professional resolution of system performance issues. The technician will support Service, Installation, Job Closeout, and Permitting/Inspection, building strong lifetime customer relationships. This role reports to the Services Sr. Manager.

Responsibilities include:

  • Providing onsite troubleshooting and repair of solar systems.
  • Documenting visits and completing job close out reports.
  • Scheduling site visits directly with customers.
  • Optimizing resolution times with local field teams and central scheduling.
  • Providing feedback to improve installation quality and execution.
  • Assisting with closing out pre-energization issues.
  • Delivering great quality, experience and performance of all Service and Installation work.

Tactical Responsibilities:

  • Maintaining SLAs for service work site visits
  • Perform O&M work and monitoring support
  • Perform site surveys/site visits
  • Perform partner and internal field training
  • Perform safety and quality site audits and JCO reviews and manage/site inspections
  • Perform field installations including PV, storage, MPU or structural upgrade
  • Perform damage and claims investigations

Qualifications:

  • 3+ years of installing, repairing, and troubleshooting residential solar & storage systems.
  • General knowledge of residential home maintenance and repair.
  • Valid unrestricted driver’s license.
  • Electrical License (only required in MA, a plus elsewhere)

Palmetto offers:

  • Unlimited vacation/PTO.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Retirement plans.
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Palmetto Clean Technology

Palmetto Clean Technology is a rapidly growing clean energy marketplace committed to democratizing renewable energy. Recognized by Forbes, Palmetto connects homeowners with solar power, energy storage, and home efficiency products. The company empowers solar professionals and installers through its proprietary platform, offering design, financing, and project management tools. Palmetto focuses on providing excellent experiences for customers and partners, reflected in its industry-leading Net Promoter Score. It’s dedicated to structuring, financing and developing clean energy projects globally with a passion for sustainability.

All Jobs at Palmetto Clean Technology (13)