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Job Description
Whatnot is seeking a Senior Business Systems Analyst to lead Workday Payroll and Time Tracking. The role involves collaborating with Payroll, People Operations, and cross-functional stakeholders to deliver an exceptional employee experience. The ideal candidate will have strong internal customer support skills, excellent problem-solving abilities, and the ability to thrive in a fast-paced, multi-project environment.
As Senior Business Systems Analyst at Whatnot, he/she will:
- Lead configuration, maintenance and long term system strategy of Workday Payroll and Time Tracking.
- Provide production support by triaging, resolving, and preventing system issues.
- Maintain security role assignments to ensure compliance and system integrity.
- Recommend and implement system enhancements to improve capabilities.
- Conduct training sessions on new system updates and changes while providing ongoing support to ensure user adoption and understanding of system functionality.
- Build customized reports to meet business and stakeholder needs.
- Partner closely with senior & cross-functional partners to build and report on team OKRs and roadmap
- Support and scale international payroll systems to ensure global compliance and operational efficiency.
Whatnot requires that he/she has:
- 5+ years of experience supporting and configuring Workday, with deep knowledge of Payroll and Time Tracking.
- Bachelor’s degree in Management Information Systems, Engineering, Computer Science, or related fields.
- A strong understanding of the software development lifecycle and change management processes related to SaaS tools.
- Strong ability to connect the dots between processes, operations, and technical solutions, driving both tactical and strategic outcomes.
- Detailed knowledge of core business processes related to the employee lifecycle ('hire to retire'), payroll, and total rewards, on a local and international basis.
- Hands-on experience creating and scaling Workday security, access management, and compliance.
- Initiative to address challenges head-on, seeking solutions and driving results rather than waiting for others to act.
- Passionate about assessing new features, making informed recommendations, and driving system enhancements that scale with the business.
- Thrive in a dynamic environment, managing multiple priorities independently while collaborating effectively with cross-functional teams.
- Demonstrated success in fast-paced environments, building scalable systems and processes from scratch with minimal guidance.
- A hands-on problem solver who values precision and can balance immediate needs with long-term strategic goals.
Whatnot offers:
- Flexible Time off Policy and Company-wide Holidays
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
