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Job Description

Bókun, a fast-growing subsidiary of TripAdvisor Inc., is seeking a UX Researcher to join their team in London. This role involves understanding user needs, defining research strategies, and conducting various studies to improve the marketplace features. The UX Researcher will collaborate with design, product management, product marketing, and sales teams to gather insights and communicate research findings effectively.

Role involves:

  • Participating in cross-functional team discussions
  • Defining research strategy and managing multiple projects
  • Designing and conducting qualitative and quantitative studies
  • Creating and fielding surveys, analyzing responses, and reporting learnings
  • Communicating research findings internally
  • Working cross-functionally with various teams

Requirements:

  • Minimum BA/BS degree in psychology, communication, statistics, or related field
  • 0-3 years of professional applied research experience
  • Understanding of qualitative and quantitative research methodologies
  • Experience with qualitative research methods in user research
  • Detail oriented and able to manage multiple projects simultaneously
  • Ability to present research insights and supporting data clearly
  • Excellent English verbal and written communication skills
  • Experience with quantitative research methods and statistics is a plus
  • Experience in B2B, travel, hospitality is a plus

Bókun offers:

  • Competitive compensation packages, including base salary, annual bonus, and equity
  • Flexible schedule
  • Donation matching
  • Tuition assistance
  • Lifestyle benefit
  • Travel perks
  • Employee assistance program
  • Health benefits
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