Director - Operations

Job Description

Karya is dedicated to providing AI-enabled earning and learning opportunities to underserved communities. The company was even featured on the cover of Time Magazine and highlighted by Satya Nadella. It aims to build a pathway out of poverty by delivering high-quality, timely, and price-competitive data to its clients. Karya's workers earn significantly above the Indian minimum wage through its digital work platform, which has facilitated over 40 million digital tasks.

The Director of Operations role is a critical leadership position focused on ensuring the smooth, scalable, and impactful functioning of Karya’s data operations. The role involves managing client and worker satisfaction.

Role Involves:

• Leading and managing overall data operations.
• Streamlining operational processes.
• Developing a robust operating model.
• Mentoring a diverse team.
• Collaborating with technology, design, and impact teams.
• Serving as the final point of accountability on operations.
• Providing regular updates to leadership.

Requirements:

• Proven experience in leading large-scale operations.
• Expertise in designing and optimizing scalable and lean operational processes.
• Strong people management skills.
• Comfort and experience with technology.
• Strong communication skills.
• Deep commitment to Karya’s core values.

Karya offers:

• Flexible vacation and leave policy
• Flexible work options
• Insurance as per industry standards
• Access to industry stalwarts and networking opportunities