Workday Services HCM Consultant

Job Description

WPP is seeking a Workday Services HCM Consultant to join their Workday Services Team in Chennai. The consultant will provide high-quality advice and support across Workday HCM, including diagnosing and resolving issues, creating and maintaining organizations & structures, and configuring Core HR, Absence, Compensation, and Organizations. This role involves working with the wider Workday Services Team and collaborating with the WPP Implementation Team and People Teams.

The role involves:

• Developing requirements documentation to meet business needs
• Diagnosing and resolving HCM issues raised by the business
• Supporting data requests and maintenance including rescind, correct and EIBs
• Providing guidance to our team of Analysts when troubleshooting complex issues
• Providing functional expertise and guidance to our People Teams
• Accountable for maintaining up-to-date process documentation
• Safeguarding global standards and principles against competing requests and priorities
• Participating in testing activities as required
• Providing creative solutioning for enhancements to our Workday deployment
• Maintaining expertise on data standards/functionality/features/capabilities in Workday and technology trends

Requirements:

• Four years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organization
• Ability to identify opportunities to extend Workday usage to meet business requirements
• Strong communication skills
• Takes ownership of queries and successfully resolve
• Experience of using ServiceNow or similar service management software
• Effective team player and experience of working with others to achieve a common goal
• Excellent organizational skills, attention to detail and confident communicator across all mediums
• Ability to deliver to deadlines and priorities effectively
• Experience of improving ways of working and processes
• Knowledge and experience of cross functional working on both HR and finance processes an advantage

What WPP offers:

• Passionate, inspired people
• Scale and opportunity
• Challenging and stimulating work