Contact Centre Consultant - Brisbane Weployee at Weploy

Weploy is seeking a Contact Centre Consultant for a role in Brisbane. The consultant will be part of the Weployee community, which connects talented candidates with job opportunities across Australia. This role offers access to upcoming contact centre positions, competitive pay, and career growth opportunities with leading Australian brands.

The role involves:

• Providing customer service by answering calls, emails, and chats (50-60 per day).
• Achieving key metrics related to handling time, quality, and customer satisfaction.
• Participating in full training to ensure confidence and competence.
• Collaborating within a supportive and dynamic team.

The requirements are:

• Full-time availability from Monday to Friday.
• Eligibility for full-time work (for visa holders).
• 6-12 months of recent call centre or high-volume phone-based experience.
• A customer-centric mindset focused on delivering excellent customer experiences.
• Resilience and a can-do attitude to thrive in a fast-paced environment.
• Exceptional communication skills, both written and verbal.
• Professional references from previous employers.

Weploy offers:

• Great pay – above award.
• Career growth.