Specialist, Learning & Development (Compliance Operations) at OKX

OKX is seeking a Specialist, Learning & Development (Compliance Operations) to join their team in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for designing and delivering high-quality training programs that ensure the effective execution of compliance standards across all Compliance Ops functions. The role focuses on continuous training, skill enhancement, and quality assurance to ensure the smooth execution of Compliance programs. They will collaborate closely with key stakeholders, including Customer Due Diligence Ops, AML Ops, and Sanctions Ops, as well as other partners such as Compliance Advisory, the Product team, and the Data team.

The Learning & Development (LD) Specialist / Trainer is responsible for initiating and delivering training sessions to Compliance Ops agents, focusing on compliance case reviews, regulatory requirements, and operational procedures etc

Role Involves:

• Developing and delivering comprehensive compliance training programs.
• Evaluating the effectiveness of training sessions.
• Performing regular training needs assessments.
• Conducting refresher training as necessary.
• Conducting Quality Assurance (QA) review as needed
• Creating, updating, and maintaining training materials.
• Conducting coaching sessions for Compliance Ops agents.
• Staying informed on changes in industry regulations and compliance trends.
• Contributing to the development and rollout of new training programs.

Requirements:

• Minimum 3-5 years of experience in a compliance-related role (FinTech / Crypto / Financial Institutions industry preferred).
• Previous experience in training, coaching, or educating individuals in a compliance setting is highly desirable.
• CAMS or ICA certification is a plus.
• Able to work on-site.
• Strong public speaking and presentation skills.
• Ability to provide clear, concise, and engaging training materials.
• In-depth knowledge of regulatory requirements and compliance standards (e.g., AML, CDD, Sanctions, etc.).
• Strong analytical abilities to assess training needs and measure training effectiveness.
• Ability to develop training content based on regulatory changes and emerging compliance trends.
• Highly organized with the ability to manage multiple projects and priorities.
• Patient and approachable, with a focus on employee development and continuous improvement.
• Capable of working both independently and collaboratively within a team environment.
• Comfortable working in a fast-paced, dynamic environment with changing priorities.

OKX offers:

• Competitive remuneration package
• Meal Allowance up to RM 500/month
• Monthly Team Building RM 2500
• Benefits per annum (Training & Wellness)
• Yearly Bonus
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion
• Employee engagement, recognition and appreciation program.
• Multinational working environment