Team Lead, Customer Due Diligence at OKX

OKX is seeking a Team Lead for Customer Due Diligence in Kuala Lumpur. This role is crucial for reviewing customer KYC cases, identifying potential risks related to money laundering, terrorist financing, and AML violations. The ideal candidate will have prior experience in KYC and sanctions compliance.

The Team Lead will provide people management, liaise with the Compliance department, and oversee new client onboarding. They will monitor periodic reviews, act as an SME, and prepare metrics reports. The role requires independence of judgment and the ability to maintain legal and customer data according to regulations.

Responsibilities:

• Provide people management and development responsibilities
• Liaise with Compliance department and management within business units
• Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience
• Monitor periodic review to ensure regulatory requirements are met
• Prepare daily and weekly metrics and progress reports
• Being the contact point for any question arising from clients and any other internal/external stakeholders
• Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies
• Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken
• Provide information to management in respect of AML/CDD issues arising
• Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate
• Manage specific projects, which may arise from time to time.

Requirements:

• 3+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.
• Bachelor’s Degree or relevant equivalent experience or professional qualification.
• Proven people management experience with the ability to see the big picture without losing attention to detail.
• Strong communication, planning, and organisational skills
• Excellent command of spoken and written English is required.
• You are a ‘team player’ who can work well within the function to deliver a quality service.

OKX Offers:

• Competitive remuneration package (Basic Salary + Yearly Bonuses)
• Meal Allowance up to RM 500/month
• Monthly Team Building RM 2500
• Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX)
• Excellent prospects for growth and promotion
• Employee engagement, recognition and appreciation program
• Multinational working environment