HR Operations Manager at OKX

OKX is seeking a HR Operations Manager to join their team in Hong Kong. The HR Operations Manager will execute frontline HR processes and policies, prepare documents, and manage benefit administration. This role involves identifying opportunities to enhance HR service and implementing meaningful changes. The HR Operations Manager will also shape people-related practices by applying external and internal contextual knowledge of employment terms in worldwide locations.

What the Role Involves:

• Serving as the primary point of contact for the remote population, addressing their unique needs and challenges.
• Identifying and implementing strategies to improve existing HR processes for remote employees.
• Understanding and fulfilling the HR needs of remote employees and managers.
• Collaborating to improve efficiency and consistently execute all HR business processes.
• Leading the review, updating, and creation of employment documents for compliance in a remote workforce context.
• Participating in special projects on a local and global basis as required.

Requirements:

• Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environment
• Fluency in written and spoken English and Chinese (Mandarin or Cantonese)
• Strong customer orientation in the delivery of internal services
• Ability to manage and prioritize multiple work streams rapidly and effectively
• Strong aptitude for problem solving and the drive to think creatively
• Ability to work independently, under pressure with frequent deadlines
• Ability to handle confidential information, professionally and appropriately

What the Role Offers:

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants