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Job Description
OKX is seeking a Senior Specialist, Tools & Technology to join their Global Business Service (GBS) Centre in Kuala Lumpur. The successful candidate will be responsible for the development, management, and third-party integrations of technologies, working with internal and external stakeholders to improve tool usage in line with company goals.
The role involves managing applications, including configuration, customization, reporting, third-party integration, workflow and trigger setup, monitoring, and troubleshooting. It requires a strong understanding of technology and customer experience to solve complex problems systematically.
OKX offers benefits, including bonus, meal allowance and yearly bonus. They also have hybrid arrangements on site.
What the Role Involves:- Administer core CS tools & technologies
- Support and communicate with stakeholders
- Manage a queue of operational requests
- Coordinate system integration, upgrades, and change requests
- Identify operational weaknesses and improve processes
- Collaborate with operational teams and cross-functional partners
- Communicate with vendors for solution deployment and system enhancement
- Ensure documentation, processes, and methodologies align with industry standards
- Provide guidance in IT Process and relevant technologies
- Perform technical execution of solutions
- 3 to 5 years of experience in system administration or business analysis
- Strong knowledge & experience in business processes and relevant technologies
- Fast learner and independent thinker
- Comfortable in a rapid changing environment
- Team player and customer-centric mindset
- Detail-oriented with project management fundamentals
- Ability to think critically and proactively suggest solutions
- Competitive remuneration package
- Meal Allowance up to RM 500/month
- Monthly Team Building RM 2500
- Benefits per annum
- Hybrid work arrangements
- Multinational working environment
OKX
OKX is a leading crypto exchange and developer of the OKX Wallet, providing millions access to crypto trading and decentralized applications. The company serves both individual and institutional clients, offering a secure and reliable platform underpinned by Proof of Reserves. A part of OKG, OKX extends blockchain value worldwide through its products, including OKLink. With a global presence, OKX fosters a culture defined by teamwork, integrity, and dedication to results, cultivating a diverse and rewarding environment for its employees.
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