Growth Manager (Community) - DACH at OKX

OKX, a leading crypto exchange, is seeking a Growth Manager (Community) to drive its German-speaking community engagement. This role involves managing and growing OKX's social media channels, including X, TikTok, and Meta. The Growth Manager will actively monitor and moderate forums, organize online and IRL events, and conduct AMAs and surveys. They will also track crypto trends, gather insights, and source KOL and affiliate leads. Collaboration with internal departments is crucial for establishing campaign objectives and solving problems. The ideal candidate should promote company offerings and reach measurable value.

What This Role Involves:

• Drive the German speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta.
• Actively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community
• Organize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users.
• Conduct AMAs as well as product and service surveys.
• Track crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community.
• Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies.
• Source KOL and affiliate leads.
• Suggest new ways to promote company offerings to the community and to reach measurable value.

Requirements:

• Relevant experience in community management and/or customer support
• Previous experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video)
• Exceptional communication skills in English and German
• Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
• Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible

OKX Offers:

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events