Vice President, Client Experience - Healthcare

Job Description

Weber Shandwick is seeking a Vice President, Client Experience to join their Healthcare Practice in Chicago. The VP will manage integrated communications programs and serve as the day-to-day client contact. The role involves managing communications across agency and client teams, ensuring flawless execution. The ideal candidate will display ownership and accountability for client engagement, cultivating long-term partnerships.

Responsibilities:

• Manage programs for reputation management, thought leadership, and crisis communications.
• Oversee workstreams supporting corporate reputation and disease awareness campaigns.
• Support programs for regulated products, sharing clinical data and regulatory milestones.
• Draft key messaging and execute on materials for various communication strategies.
• Maintain daily client contact, serving as a trusted advisor.
• Facilitate cross-functional team integration.
• Manage ongoing team resourcing/staffing.
• Participate in agency development and new business.

Requirements:

• Bachelor’s Degree in Marketing, Communications, or related field.
• 8+ years’ PR/communications experience.
• Strong project management skills.
• Experience managing high-performing teams.
• Confident presenter and speaker.

Weber Shandwick Offers:

• Medical, dental, and vision benefits
• 401k with employer match
• Tuition Reimbursement
• Flexible holiday schedules