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Ditto is seeking a Senior Customer Engineer to assist Fortune 500 clients with Ditto integration. The role involves close collaboration with highly skilled engineers and developers. The Senior Customer Engineer will solve technical challenges, identify patterns, provide product feedback, contribute to documentation, and help shape Ditto's product evolution.
This role requires occasional travel to meet with developers in person and conduct workshops about developing applications with Ditto (once a quarter).
Role involves:
- Enablement: Helping developers get started with how-to's and presentations
- Support: Answering questions, troubleshooting technical issues with engineering
- Success: Developing new Ditto use cases, driving adoption of the platform
Requirements:
- 5+ years of experience as a customer success engineer, solutions engineer, or similar
- Experience in one or more of the following languages: Swift, Objective-C, Java, Kotlin, JavaScript, C#/.NET, Rust
- Excellent communication skills in English
- Familiarity with mobile software and hardware providers
- Ability to read and understand stack traces
- Ability to write simple reproduction scripts
Ditto offers:
- Competitive salaries
- Stock options
- Medical, dental, vision, life, and disability coverage
- Flexible spending account (FSA)
- Flexible vacation policy
- 401(k) plan
Ditto
Ditto is a technology company focused on unleashing the power of edge devices through peer-to-peer data synchronization solutions. Specializing in environments with limited or no internet connectivity, Ditto's technology enables real-time data sharing. Trusted by major customers across various industries, including aviation and food service, Ditto also provides mission-critical connectivity solutions for the U.S. military. As a fast-growing, globally distributed company, Ditto values trust, communication, and continuous improvement. The company fosters a diverse and inclusive work environment, welcoming a wide range of backgrounds and perspectives.