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Part Advisor

Parts Advisor role at Lucid Group in Riyadh.
Lucid Motors
On-Site
Saudi Arabia
Undisclosed salary
Job Description
Lucid Group is seeking a Part Advisor to facilitate parts operations in their center in Riyadh. He will achieve targets in customer satisfaction, retention, and productivity, adhering to company values and procedures. This role involves managing parts operations, ensuring customer needs are met, and maintaining accurate inventory.

Responsibilities:
  • Greet customers and determine their needs.
  • Match customers’ needs with appropriate parts/services.
  • Monitor inventory and determine reordering needs.
  • Track parts and monitor lost sales.
  • Order special parts and manage warranty parts.
  • Use PC skills and DMS/CRM software.
  • Resolve inventory discrepancies with the Parts Manager.
  • Identify opportunities to improve customer experience.

Requirements:
  • Basic knowledge of English.
  • Bachelor's Degree or Equivalent
  • 1-2 years of experience in service area
  • Strong organizational and time management skills.
  • Excellent communication skills.
  • Detail-oriented.
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Lucid Motors

Lucid Motors is a luxury electric vehicle manufacturer committed to designing captivating vehicles that redefine the driving experience regarding space, performance, and intelligence. The company focuses on fundamental design principles, prioritizing the individual and the environment. Lucid aims to lead the electric vehicle sector by fostering innovation and sustainability, bringing together accomplished individuals dedicated to making a significant impact on the future of mobility.

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