Manager, Security Operations Center, UK at Huntress

Huntress is seeking a Manager for its Security Operations Center (SOC) in the UK. This is a remote position reporting to the Director of Security Operations Center. The role involves leading a global team of security analysts dedicated to investigating and responding to incidents on partners' networks 24/7, 365 days a year.

The Manager will be responsible for designing and streamlining processes, workflows, and playbooks to enable effective day-to-day operations and scale the operations as Huntress grows. The position requires ensuring analysts meet the mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with peer regional managers to ensure consistent global operations while providing the analyst team with rapid training opportunities and career growth.

Responsibilities:

• Design, implement, and enforce internal processes to reduce toil and increase productivity
• Manage and enforce local/global shift coverage for 24/7 operations
• Meet with analysts weekly for feedback and career progression enablement
• Contribute to analyst training programs in various cybersecurity domains
• Prioritize the creation of new capabilities to augment and force multiple analyst capabilities
• Maintain accountability for routine quality assurance for your designated region
• Engage with Support organization to streamline workflows for partner/customer requests
• Provide technical leadership for analysts
• Ensure team members understand Huntress’ mission and their work's purpose
• Provide guidance to company stakeholders
• Develop, track, and report on Objectives and Key Results
• Help operationalize new technologies and services
• Participate in public speaking engagements

Requirements:

• Experience leading cybersecurity teams in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, or Detection Engineering
• 4+ years of Security Analyst experience in a global 24x7 security operations center with focus on Windows forensics
• 1+ year of team lead or managerial experience in a global operations center or Incident Response role
• Active engagement in the information security community
• Continual learning and staying current on threat actor tradecraft and security operations concepts
• Ability to identify workflows and create detailed process diagrams and operating procedures
• Effective communication of technical concepts to stakeholders
• Experience using platforms like Elasticsearch or Splunk to analyze data at scale
• Experience leading initiatives or projects that required delegation and accountability
• Data-driven approach with experience in Data Science and Time-Series analysis concepts

What Huntress Offers:

• 100% Remote Work Environment
• New starter home office set up reimbursement (£398)
• Generous personal leave entitlements
• Digital monthly reimbursement (£92)
• Travel to the US 1-2 times/year for various company events
• Pension
• Access to the BetterUp platform