Sales Engineer - California

Job Description

OpenEye is seeking a Sales Engineer to support the California region. The Sales Engineer will be a key technical contact for customers, providing product details, system design, training, and installation support. This role involves technical sales, customer support, and collaboration with internal teams. The Sales Engineer will work to understand the technological aspects of OpenEye's products and explain them in easily understandable terms to customers.

• Prepare and deliver sales and project-specific presentations.
• Assess equipment and customer needs, determining system requirements and delivering recommendations.
• Develop and present training courses for internal and external customers.
• Provide customer feedback to product management, engineering, and development teams.
• Prepare cost estimates and site configurations.
• Identify short and long-term strategies to address market changes.
• Investigate customer and product issues and recommend solutions
• Support project installations remotely or onsite

Requirements:

• Bachelor’s degree or equivalent industry experience
• Minimum 5 years of engineering / Technical Support experience, preferably in a technology discipline.
• 3 years “Business to Business” support experience
• Ability to travel 50-75% including overnight including some weekends and occasionally on short notice
• Proficient with Microsoft Office core products
• Thorough understanding of networking
• Background knowledge in information technology and networking, IP video compression technologies, security surveillance technologies and access control, and analog and IP camera knowledge

OpenEye offers:

• Collaborative, fun, creative culture
• Casual dress
• Medical, dental, vision & prescription benefits starting day one!
• Up to $5,000 annual company match for 401k
• Company-paid short-term/long-term disability, AD&D, and life insurance
• Paid maternity and paternity leave
• Free access to the Headspace app
• 15 Days of Paid Vacation accrued per year
• 9 Paid Holidays per year
• Employee Equipment Program – Free Alarm.com system for your home!