Job Description
Peregrine Technologies is seeking a Training Manager to oversee the development, coordination, and delivery of onsite training programs for its law enforcement customer base. The Training Manager will enhance user skills, knowledge, and performance by creating engaging and effective training materials. This role requires strong organizational skills and attention to detail.
The ideal candidate consistently pursues excellence and is energized when working directly with customers. They are passionate about teaching elegant solutions for complex data analysis problems and thrive under pressure. This person is a polished, patient, and persuasive communicator who enjoys being a support system for customers.
Role Involves:
- Overseeing the development, coordination, and delivery of onsite training programs.
- Enhancing Peregrine user skills, knowledge, and performance.
- Creating engaging and effective training materials.
- Ensuring all workflows are implemented by all customers.
Requirements:
- 2-5 years of experience training/onboarding customers to adopt technical software solutions.
- Significant experience in the enterprise software space, startup experience also a plus.
- Relevant experience working with the public sector, law enforcement preferred.
- Ability to empathetically listen to synthesize user feedback.
- Strong presentation, listening, organization, and contact management skills.
- Excellent relationship-building skills.
- Comfort with 50-75% travel to customer sites throughout the United States.
What Peregrine Offers:
- Benefits
- Equity (if applicable)
- Bonus (if applicable)