AV & Conferencing Systems Engineer

Job Description

Hudson River Trading is seeking an experienced AV & Conferencing Systems Engineer to join their Enterprise Technology team. This individual will be a subject matter expert, providing seamless technology experiences. They will be responsible for the daily operation, support, and administration of AV and UC technology in APAC and EMEA offices. Role involves:

• Serving as the primary subject matter expert for APAC/EMEA audio-visual issues
• Developing and refining hardware automation and software integrations for AV/UC
• Providing technical support and coordination assistance for live and hybrid events
• Performing regular room checks and preventative maintenance on AV/UC equipment
• Assisting with new equipment evaluation, systems design, and regional builds, installs, and refreshes
• Delivering feedback on existing technology
• Responding to relevant support tickets and service requests
• Collaborating regularly with third-party development teams and internal stakeholders
• Creating and maintaining thorough and accurate documentation
• Consulting on third-party AV requirements and contracts
• Serving as a systems administrator for supported UC platforms

Requirements:

• Familiarity with operation and design principles of commercial AV and UC systems
• Ability to troubleshoot audio/video signal flow
• Excellent communication and customer service skills
• Ability to solve intricate problems with creative solutions
• Advanced knowledge of networked systems/topology, end user hardware, telephony/VoIP, and Windows/Mac/Linux platforms
• Proficiency interpreting and modifying schematic documents, detail/elevation drawings, etc
• Excitement about release notes, firmware updates, and learning new features
• Flexibility to learn and adapt to new systems and technologies
• Ability to move or transport up to 50lbs, climb ladders, and crawl under installed furniture