Field Software Engineer

Job Description

Elastic is seeking a Field Software Engineer to join their Field Engineering team. This role involves developing and maintaining a custom platform centered on customer content, GenAI assistants, and technical support cases. The team's applications use Elasticsearch to tackle problems at an enterprise-level scale.What this role involves:

• Developing frontend and backend code (mostly in Typescript, Node.js, and React)
• Teaming up with other Software Engineers to assist with design, development, and maintenance of platform enhancements
• Working directly with collaborators to understand technical implementation details and assist with enablement content
• Working on multiple software projects, sometimes simultaneously
• Assisting in fixing internal issues with the platform

Requirements for this role:

• 2+ years of industry experience in a full-stack or DevOps role working with Cloud technologies
• Adept at handling cross-team partnerships and developing relationships for cross-team collaboration
• Motivation to find and address the root causes that detract from supporting collaborators
• Empathy for those using the tools and services that are built and maintained

What this role offers:

• Competitive pay
• Health coverage for employee and family in many locations
• Flexible locations and schedules for many roles
• Generous number of vacation days each year
• Matching for financial donations and volunteer service
• Parental leave