Client Services Representative (Freshers)

Job Description

Interactive Brokers is seeking a Client Services Representative to join their team in Mumbai. Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. The ideal candidate will have a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. They should also have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.Interactive Brokers is known for its cutting-edge technology and client commitment.Responsibilities:

• Respond to retail and professional clients' inquiries via inbound calls, email and online chat
• Obtain a thorough knowledge of products offered by Interactive Brokers on various global exchanges
• Assist clients with opening and funding accounts
• Show clients how to use different features of the Trader Workstation
• Explain margin requirements to clients
• Investigate trade issues and order executions
• Knowledge of securities regulations impact on customers

Requirements:

• University degree (Post Graduation/Bachelors) required
• Excellent verbal and written communication skills in English
• Good quantitative/analytical skills
• High level of MS Excel skills required
• An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Interactive Brokers offers:

• Competitive salary package
• Performance based annual bonus (cash and stocks)
• Group Medical & Life Insurance
• Modern offices with free amenities & fully stocked cafeterias
• Monthly food card & company paid snacks
• Hardship/shift allowance with company provided pickup & drop facility
• Attractive employee referral bonus
• Frequent company sponsored team building events and outings