Site Reliability Engineering Manager

Job Description

Canonical is seeking a Site Reliability Engineering Manager to lead a high-performance team focused on devops and gitops engineering. This role combines operations management, software engineering, product development, and team leadership. The ideal candidate will be a Linux and operations expert with proven management experience.

The Information Systems team at Canonical supports over 60 million Ubuntu users and is responsible for pioneering new approaches to large-scale IS, shaping Canonical's managed application service offerings and driving model-driven operations.

This is a remote position based in the APAC region.

Role Involves:

• Leading the team in daily agile devops practices
• Representing the IS team to stakeholders, customers, and internal teams
• Organizing, coordinating, and driving internal projects
• Mentoring engineers to improve their skills
• Implementing structured engineering and operations processes
• Ensuring proper team focus on priorities, milestones, and deliverables
• Working to meet service level agreements with customer deployments around the globe
• Delivering quality managed services in a consistent, timely manner

Requirements:

• Drive and a track record of going above-and-beyond expectations
• Proven experience of software delivery using infrastructure as code
• Proven experience managing devops teams for SAAS or similar offerings
• Understanding of testing methodologies and maintainable code quality
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Ability to travel twice a year, for company events up to two weeks long
• An exceptional academic track record from both high school and university

What Canonical Offers:

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events