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Pessoa Consultora de Cobrança Júnior | Consignado B2B at Creditas

Junior Collection Consultant at Creditas, managing B2B consignments.
Hybrid
On-Site
Brazil
Undisclosed salary

Creditas is seeking a Junior Collection Consultant to join their Negotiation team. This role involves managing the collection of the PJ portfolio, directly engaging with partner companies. The consultant will focus on building strong relationships, issuing invoices, resolving internal issues, and ensuring a seamless experience for Creditas' partners.

Responsibilities include:

  • Managing a portfolio of complex collections, directly collecting from partner companies (PJ).
  • Contacting clients to understand reasons for delays and proposing effective solutions for defaults.
  • Communicating in a personalized, empathetic, and informative manner during collection efforts.
  • Clarifying product and process questions for defaulting companies, directing other inquiries to relevant teams.

Requirements:

  • Experience in administrative or financial areas, with contact with PJ companies.
  • Experience with high volumes of processes and demands.
  • Proficiency in Excel or Google Sheets (a plus).
  • Excellent written and verbal Portuguese.
  • Strong organizational skills and attention to detail.
  • Agility, resilience, and ability to work under pressure.
  • Teamwork skills.
  • Analytical skills and a drive for continuous process improvement.
  • Quick thinking for understanding and solving problems.
  • Availability for hybrid work at the Morumbi office in São Paulo/SP.

Creditas offers:

  • Health and dental plans.
  • Life insurance.
  • Profit Sharing (PPR).
  • Corporate University (Academy).
  • Wellz: Free online psychology sessions.
  • Wellhub: Access to gyms and sports facilities.
  • Birthday day off.
  • Childcare assistance & support for children with disabilities.
  • Family Care: Support for families during maternity and paternity.
  • Parental leave: 6 months for the pregnant person and 35 days of parental leave.
  • Flexible work model: on-site, remote, or hybrid.
  • Flexible benefits card (Creditas Card).
  • Pharmacy convenant.
  • Consigned loan.
  • Salary anticipation.
  • Financial Education Program.
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Creditas

Creditas is a Latin American digital platform focused on enhancing lives through auto, real estate, and employee benefits ecosystems. It delivers diverse financial products and services, including fintech solutions, digital insurance, and consumer solutions, leveraging proprietary technology for a unique user experience. Its credit portfolio encompasses mortgage, auto, and payroll loans, while its digital insurance branch operates as Brazil's largest independent broker in partnership with numerous carriers. Founded in 2012, Creditas employs over 2,500 people across offices in São Paulo, Valencia, and Mexico City.