Account Manager, SMB, Supplier Sales at Xometry

Xometry, a company that connects people with manufacturers, is seeking an Account Manager, SMB, Supplier Sales. This role involves nurturing and expanding a portfolio of small to medium-sized business advertiser accounts.

Responsibilities:

• Retain a large book of business by successfully renewing expiring contracts.
• Analyze client performance data to demonstrate value and identify areas for improvement.
• Proactively identify at-risk accounts and develop strategic plans to educate and recommend improved solutions to customers.
• Build and maintain strong, long-term relationships with clients through regular communication and proactive engagement.
• Identify and proactively pitch upsell opportunities (e.g., new products, services, increased spend) to existing clients.
• Partner closely with Solutions Engineers to develop and present compelling proposals.
• Collaborate with cross-functional teams (e.g., product, marketing, operations) to ensure client satisfaction and successful campaign delivery.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• 1-2 years of experience in digital marketing or account management; sales experience a plus.
• Excellent analytical and problem-solving skills.
• Strong communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proactive, results-oriented, and highly motivated.