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Wrike is seeking a Senior Professional Services Consultant to join their Professional Services team. The consultant will play a leading role in shaping customer's initial experience and paving the way for their long-term success.Role Involves:
  • Leading individual customer engagements and global customer rollouts.
  • Driving end-to-end customer onboarding.
  • Supporting the sales team with scoping requirements.
  • Tracking client records and milestones.
  • Managing successful completion of customer engagements.
  • Advocating for the customer and assisting in the prioritization of new product features.
  • Collaborating with Wrike’s Product team and other internal stakeholders to identify short-term solutions to issues/requests and influence Wrike's product roadmap.
  • Mentoring junior members of the Wrike team.
Requirements:
  • 8+ years in project management, consulting, and customer-facing roles.
  • Formal certifications in project management methodologies.
  • Ability to quickly understand customer’s complex processes and needs.
  • Extensive understanding of change management principles.
  • Thorough expertise in one industry or critical customer segments.
  • Ability to dive into technical discussions.
  • Excellent verbal, presentation, and written communication skills.
  • Effective communication across all levels.
  • Ability to manage difficult audiences and complex client relationships.
  • Ability to provide thought leadership and knowledge of industry best practices.
  • Firm sense of accountability and ownership of work.
  • Superior personal organization and time management skills.
  • Customer-centric and energetic.
  • Strong interpersonal skills.
  • Ability and willingness to travel up to 75% of time to client sites across Europe.
Wrike offers:
  • 25 days of holidays
  • Sick leave compensation
  • Cafeteria bonuses (Benefit plus)
  • Private healthcare membership (Canadian Medical)
  • Meal vouchers 220 CZK / working day
  • Pension plan
  • Mobile tariffs
  • „Lítačka” transportation annual coupon reimbursement
  • Multisport card
  • Parental leave
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Wrike Careers Page

Wrike is a powerful work management platform designed for teams and organizations seeking enhanced collaboration and productivity. By centralizing work processes, Wrike eliminates complexity and empowers individuals to focus on purposeful tasks. The company fosters a hybrid work environment, encouraging collaboration and innovation. Wrike values customer focus, collaboration, creativity, and commitment, promoting ownership at every level. They are dedicated to providing extraordinary work management solutions and helping customers achieve success.