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Job Description

Wrike is seeking a UX Research Lead to help define and drive the future of its product design organization. The UX Research Lead will inform the experience strategy, envision complex UX ecosystems, and inspire teams to push the boundaries of innovation. This role requires a clear vision of the future of user experience and the courage to pursue forward-thinking ideas.

The Wrike product design team consists of 20+ full-stack product designers, 2 UX researchers, 2 UX writers, 3 Architects, 5 Managers (including this role), and a Head of Product Design. The team is distributed among different locations in Europe with the main hub located in Prague.

Role Involves:

  • Providing leadership, direction, and mentorship for a team of UX researchers.
  • Leading the UX Research cross-functional practice, guiding designers, product managers, and writers to conduct impactful customer research.
  • Developing and delivering training programs to uplevel UX research and design thinking skills for designers, product managers, and engineers.
  • Driving UX research hands-on for one or two high-priority, high-impact research initiatives.
  • Synthesizing team insights on unmet needs and new perspectives on achieving the company mission.
  • Providing feedback on problem and solution reviews as an active member of review sessions.
  • Working with organizational leadership to build a pervasive customer-centric culture.

Requirements:

  • Experience in establishing UX research as a strong contributor to business decision making.
  • Experience leading a team of UX researchers.
  • Proficiency with customer research methods.
  • Experience leading cross-functional activities and workshops using design-thinking methods to inform product strategy and planning.
  • Up-to-date expertise in human-centered design best practices.
  • Ability to present designs to a wide range of audiences.
  • Excellent communication skills, with the ability to distill complex ideas to their essence.

Wrike Offers:

  • 25 days of holidays
  • Sick leave compensation
  • Cafeteria bonuses (Benefit plus)
  • Private healthcare membership (Canadian Medical)
  • Meal vouchers 220 CZK / working day
  • Pension plan
  • Mobile tariffs
  • “Lítačka” transportation annual coupon reimbursement
  • Multisport card
  • Parental leave
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Wrike Careers Page

Wrike is a powerful work management platform designed for teams and organizations seeking enhanced collaboration and productivity. By centralizing work processes, Wrike eliminates complexity and empowers individuals to focus on purposeful tasks. The company fosters a hybrid work environment, encouraging collaboration and innovation. Wrike values customer focus, collaboration, creativity, and commitment, promoting ownership at every level. They are dedicated to providing extraordinary work management solutions and helping customers achieve success.

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