加盟店業務推進担当/プロジェクト マネージャー at PayPay

PayPay, a fintech company with over 65 million users, is seeking a Project Manager to enhance its merchant operations. This role is within the Merchant Management Department, focusing on ensuring a safe and secure PayPay merchant network.PayPay is dedicated to expanding its merchant network to drive innovation in sales promotion and financial services. The ideal candidate will play a crucial role in planning, constructing, and improving operational processes within PayPay's merchant management division. They will be responsible for optimizing merchant reviews based on internal standards, improving products through data analysis, and enhancing operational efficiency.Responsibilities:

• Planning, constructing, and improving operational tasks in PayPay's merchant management division.
• Designing operations and planning/building for new service implementations and operational efficiency improvements.
• Promoting business requirements definitions with a view to systemization.
• Managing and analyzing KPIs, and reporting.
• Improving products and operations based on data analysis.
• Coordinating with external vendors and internal departments, and handling escalations.
• Managing team members.

Requirements:

• Experience in planning and constructing review and management processes in administrative centers.
• Practical experience in financial companies (merchant management experience in credit card/loan companies, or experience in payment businesses such as banks and fintech companies).
• Experience in coordinating with external vendors and internal departments.
• KPI management and analysis skills.
• Experience in independently planning and promoting business improvements.

What PayPay Offers:

• Opportunities to gain extensive knowledge through operational execution.
• Exposure to relevant laws such as installment sales law and fund settlement law, as well as knowledge of international brand rules.
• Potential to gain management experience and knowledge in managing a large-scale center with over 100 seats.