顧客リスク管理企画担当

Job Description

PayPay, a fintech company with over 69 million users, is seeking a Risk Management Planning Specialist to join their Customer Management Department. This department focuses on strengthening service safety and security and improving user satisfaction by managing risks such as fraud and AML/CFT. The ideal candidate will contribute to the company's mission of eliminating risks while enhancing usability and supporting business growth.

The Customer Management Department is composed of members in their late 20s to mid-40s, all of whom take ownership of their work, from planning and designing to executing various risk management strategies. This role is crucial due to the company's expansion into new financial services, requiring a reinforcement of risk management to support accelerated business growth.

Responsibilities include:

• Planning and improving eKYC operations and defining requirements for business system improvements.
• Planning and improving customer risk rating and continuous customer management operations, and defining requirements for business system improvements.
• Planning and improving customer filtering operations for anti-social forces and defining requirements for business system improvements.
• Planning and improving fraud transaction monitoring operations and defining requirements for business system improvements.

Requirements:

• Knowledge of AML/CFT laws and practical experience in related operations.
• Experience in planning and building operation systems.
• Experience in business process improvement.

PayPay offers:

• Opportunity to gain extensive knowledge as a planner, producing high-quality outputs.
• Involvement in new business initiatives from the early stages, gaining broad perspectives and valuable experience.
• Chance to contribute significantly as a risk planner in a rapidly growing company, enhancing skills and experiencing personal growth.
• Hybrid work style.
• Super flex time.