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Job Description

Bloomreach is seeking a Business Implementation Consultant to join their Professional Services team. This role involves assisting top e-commerce businesses in boosting their performance and gaining global experience with offices in Amsterdam, Bratislava, Prague, London, Moscow, New York, Atlanta, and Charlotte.

The Business Consultant will be responsible for delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform. They will support clients in the implementation phase by gathering business requirements, preparing the data structure, managing the data migration process, and deploying automated programs. The consultant will serve as a key advisor for clients regarding e-commerce, analytics, data management, digital marketing, marketing automation, and emailing and mobile technologies.

The consultant will build strong relationships with clients by driving continuous improvement to their business, maximizing platform utilization, and improving their KPIs/ROI. They will collaborate with Customer Success Managers to develop business strategies and roadmaps with clients, aligning on relevant business goals and critical metrics.

Role Involves:

  • Supporting clients in the implementation phase
  • Advising clients on e-commerce, analytics, data management, digital marketing, marketing automation, and emailing + mobile technologies
  • Building strong relationships with clients
  • Developing business strategy and a roadmap with clients

Requirements:

  • 2-3 years of experience in a consulting role within a SaaS environment
  • Working knowledge of at least one of the Bloomreach Engagement platform features
  • Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation
  • Knowledge of ecommerce business and business trends
  • Excellent consulting skills: communication, presentation, organizational and proactive problem solving
  • Native or professional fluency in English

What Bloomreach offers:

  • Freedom and trust
  • Flexible working hours
  • Virtual-first work environment
  • Personal development programs
  • Employee Assistance Program
  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
  • Participation in the company's success through the company performance bonus
  • Employee referral bonus
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Bloomreach

Bloomreach delivers an agentic platform for personalization, empowering businesses to connect with customers through AI-driven experiences. Specializing in autonomous search, conversational shopping, and autonomous marketing, Bloomreach leverages its Loomi AI engine to ensure consistent and intelligent personalization across all touchpoints. Serving over 1,400 global brands in various sectors, including retail, financial services, and hospitality, Bloomreach drives growth and loyalty by creating tailored and intuitive customer journeys. The company is committed to transforming commerce experiences through innovative and customer-centric solutions.

All Jobs at Bloomreach (38)