Browse All Jobs

Solutions Consultant I at SurveyMonkey

Solutions Consultant at SurveyMonkey, Heredia, Costa Rica.
Hybrid
On-Site
Costa Rica
Undisclosed salary
SurveyMonkey is seeking a Solutions Consultant to join their team in Heredia, Costa Rica. The Solutions Consultant will support clients and Account Executives throughout the sales cycle, providing pre-sales technical, functional, and strategic support. This role involves collaborating across the organization, including with product, marketing, legal, and security teams, to ensure customer satisfaction.Responsibilities include:
  • Translating features into value drivers for prospective clients.
  • Providing functional and technical expertise during the pre-sales phase.
  • Responding to RFPs/RFIs and custom Security Reviews.
  • Serving as a customer advocate internally.
  • Providing training to improve product knowledge and demo abilities.
  • Developing expertise in the competitive landscape and the CX space.
Requirements include:
  • 3+ years of experience as a Sales Consultant, Sales Engineer, or equivalent in SaaS.
  • A curious and inquisitive mind.
  • Comfort presenting to various customers, including executives.
  • A technical background with API experience.
  • Experience delivering SaaS demonstrations and writing technical documentation.
  • Bachelor’s degree or equivalent.
  • Ability to communicate in English at the B2+ level.
  • Knowledge of HTML, CSS, and JavaScript is preferred.
SurveyMonkey offers:
  • A hybrid work environment, requiring 1 day per week in the Heredia office.
  • An inclusive and forward-looking work environment.
  • Learning and development opportunities
Apply

SurveyMonkey

SurveyMonkey is a globally recognized platform specializing in online surveys and forms tailored for business use. Serving millions, from startups to Fortune 500 companies, their platform combines user-friendly design with powerful capabilities, addressing diverse needs, including customer experience, employee engagement, and market research. With integrated research expertise and AI-driven technology, SurveyMonkey helps teams gather insights to enhance decision-making, improve experiences, and foster business growth.