Engineering Manager, SM Apply

Job Description

SurveyMonkey is seeking an experienced Engineering Manager to lead and grow the Apply product team in Bengaluru, India. This role involves working closely with SurveyMonkey's domain experts and business owners to establish delivery models, enhance the product, and ensure the health, stability, security, and performance of the system across multiple AWS data centers. The Engineering Manager will report to the Director of Engineering.

• Build and lead an engineering organization consisting of Software engineers, Cloud engineers, DevOps engineers, etc.
• Provide technical leadership and mentor engineers.
• Lead a team to enhance and maintain the Apply product.
• Be responsible for the health and maintenance of existing services and infrastructure.
• Lead and manage ownership transition of Apply from North America based teams to India.
• Engage with product, design, and engineering teams to define and execute the product and technology roadmap.
• Represent Engineering in cross-functional discussions, balance priorities, and assess risk.
• Take ownership and demonstrate accountability towards service level objectives (SLOs).

• 4+ years of management experience in hiring, leading, and retaining high-performing technical teams.
• 12+ years of hands-on experience in architecting, designing, developing, and maintaining internet-scale SaaS products.
• Experience in Python, JavaScript, React, node.js based frameworks.
• Experience in SaaS product operations with a focus on product availability, application health monitoring, and incident response.
• Experience in Cloud technologies (AWS, EKS, S3), large-scale databases (Relational and NoSQL), DevOps pipelines, Kubernetes, networking, and security technologies.
• Prior experience in leading sustenance engineering teams is a plus.

• Hybrid work environment.
• Inclusive workplace.
• Learning and development opportunities.